1. Introduction
Rentas Advisory ("we", "us", "our") operates from 73 Jalan Gasing, 46000 Petaling Jaya, Selangor, Malaysia. We take the privacy of the organisations and individuals who engage with us seriously, and this policy sets out how we handle personal data gathered through our website and advisory engagements.
This policy applies to personal data collected via our website at rentas-advisory.site, through our inquiry form, and in the course of our advisory work. We process personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By submitting an inquiry through our website or engaging our services, you acknowledge that you have read and understood this privacy policy. If you have questions, please write to us at [email protected].
2. Personal Data We Collect
We collect only the personal data that is reasonably necessary for the purposes described in this policy. This falls into two broad categories.
Data provided directly by you
- Name and organisation — submitted via our inquiry form or provided during an engagement.
- Email address and telephone number — for correspondence related to your inquiry or engagement.
- Role and message content — the nature of your inquiry as described in the form.
Data collected automatically
- Technical log data — IP address, browser type, device type and pages visited, collected automatically by our hosting infrastructure.
- Cookie data — browser cookies used for site functionality and, with your consent, analytics. See Section 5 for detail.
Legal basis and retention
We process inquiry data on the basis of your consent (PDPA, Section 6) and our legitimate interest in responding to business inquiries. Data submitted via our contact form is retained for 24 months from the date of last contact, after which it is deleted unless an engagement is in progress. Technical log data is retained for 90 days.
3. How We Use Your Data
We use the personal data we collect for the following purposes, and no others without your consent:
- Responding to inquiries submitted through our website or by telephone.
- Communicating with you about the scope and progress of an advisory engagement.
- Sending correspondence relevant to an agreed engagement, including written deliverables and scheduling.
- Improving the quality and relevance of our website through aggregate, anonymised analytics.
- Complying with any legal obligations under Malaysian law.
We do not sell, rent or otherwise trade your personal data to third parties for commercial purposes. We do not use your data for automated profiling or decision-making.
If you have given consent, we may from time to time send brief notes about our work that may be of professional interest. You may withdraw this consent at any time by writing to [email protected].
4. Data Protection Measures
We take reasonable and appropriate technical and organisational steps to protect personal data against unauthorised access, loss or disclosure:
Transport security
All data transmitted between your browser and our servers is encrypted via TLS (HTTPS).
Access controls
Access to personal data is limited to personnel with a direct need to handle it in the course of an engagement.
Storage
Website data is hosted on servers located within or with equivalent protections to Malaysian data residency requirements.
Breach notification
In the event of a material data breach, affected individuals and the relevant authority will be notified in a timely manner consistent with our obligations under the PDPA.
While we take these precautions, no transmission over the internet is entirely without risk. We encourage you to contact us via telephone (+60 3 7958 4126) for any communication of a particularly sensitive nature.
6. Your Rights Under the PDPA
As a data subject under the Personal Data Protection Act 2010 (Malaysia), you have the following rights. You may exercise any of them by writing to [email protected].
Right of access
You may request a copy of the personal data we hold about you. We will respond within 21 days of a verified request.
Right to correction
You may request that we correct any inaccurate or incomplete personal data we hold about you.
Right to withdraw consent
Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Right to limit processing
You may request that we limit how we use your data while a correction or objection request is under review.
Right to lodge a complaint
If you believe we have not handled your data appropriately, you may contact the Department of Personal Data Protection Malaysia (Jabatan Perlindungan Data Peribadi) at pdp.gov.my.
7. Third-Party Links
Our website may contain links to external websites — for instance, to LinkedIn profiles of our team, or to resources we consider relevant. Once you leave our site, this privacy policy no longer applies. We are not responsible for the privacy practices of third-party sites and encourage you to read their policies before submitting any personal data.
We use Google Maps to display our office location on our website. Google's privacy practices are governed by Google's Privacy Policy.
8. Children's Privacy
Our advisory services are directed at organisations and their leadership, not at individuals below 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact [email protected] and we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practice or in applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website after any update constitutes acceptance of the revised policy.
We recommend that you review this policy periodically. The current version is always available at rentas-advisory.site/privacy-policy.html.
10. Contact & Data Controller
The data controller for personal data processed through this website is:
Rentas Advisory
73 Jalan Gasing
46000 Petaling Jaya
Selangor, Malaysia