Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms carry the meanings given below:

"Agreement"

These Terms and Conditions, together with any engagement letter or scope of work agreed in writing between the parties.

"Company"

Rentas Advisory, operating from 73 Jalan Gasing, 46000 Petaling Jaya, Selangor, Malaysia.

"Client"

Any organisation or individual who engages the Company's services or submits an inquiry via the website.

"Services"

The advisory engagements described on this website, including the Talent Posture Conversation, Engineering Workforce Advisory, and Hiring Practice Workshop.

"Deliverables"

Written papers, notes, handbooks, and other documents produced by the Company in the course of an engagement.

"Website"

The website operated by the Company at rentas-advisory.site.

2. Acceptance of Terms

By using our website, submitting an inquiry, or engaging our services, you agree to be bound by these Terms and Conditions. If you are engaging on behalf of an organisation, you represent that you have the authority to bind that organisation to this Agreement.

Our services are intended for professional use by organisations and individuals who have reached the age of 18. We do not offer services to individuals who have not reached the age of majority in their jurisdiction.

If you do not agree to these terms, we ask that you refrain from using our website or engaging our services. You are welcome to contact us at [email protected] if you have questions before proceeding.

3. Services

Rentas Advisory provides technology talent strategy advisory services to organisations in Malaysia and, where appropriate, in neighbouring markets. Our services fall into three engagements:

The precise scope, timeline and deliverables for each engagement are confirmed in writing prior to commencement. We reserve the right to decline any inquiry at our discretion.

4. Client Responsibilities

The quality of our advisory work depends on the cooperation and candour of the organisations we work with. Accordingly, clients agree to:

• Provide accurate and complete information when requested during an engagement.
• Make available the relevant members of their team for interviews, workshops, or review sessions as agreed.
• Use our website and any deliverables for lawful purposes only.
• Refrain from distributing our deliverables externally without prior written agreement.
• Not attempt to reverse-engineer, reproduce, or repackage our advisory frameworks for commercial purposes.

5. Intellectual Property

All content on this website — including text, design, frameworks, and methodology descriptions — remains the intellectual property of Rentas Advisory. You may not reproduce, distribute, or create derivative works from our website content without written permission.

Deliverables produced in the course of an advisory engagement — such as talent posture notes, workforce papers, and hiring handbooks — are provided to the client for their internal use. Ownership of deliverables transfers to the client upon payment in full, subject to the restriction that any frameworks, analytical approaches, or proprietary methodologies embodied in the deliverables remain the property of Rentas Advisory.

Clients retain ownership of all data and documents they provide to us during an engagement.

6. Payment Terms

All fees are quoted in Malaysian Ringgit (RM) and are exclusive of any applicable taxes or levies. Payment terms are confirmed in the engagement letter issued prior to commencement.

Cancellation and rescheduling: Cancellations received more than 10 business days prior to a scheduled workshop or engagement start may be transferred to a future date without charge. Cancellations within 10 business days of commencement may be subject to a cancellation fee of up to 50% of the engagement fee, at our discretion.

We do not offer blanket refunds for completed advisory work, as the value delivered is largely in the considered advice and written output, which cannot be returned. Where a client has a concern about the quality of a deliverable, we encourage direct conversation before any formal dispute process.

7. Advisory Engagement Terms

Each advisory engagement proceeds according to a written scope confirmed before commencement. We treat the scope as a guide rather than an absolute boundary, and we exercise judgment about where additional consideration adds material value to the engagement. Significant changes in scope are discussed openly with the client.

Timelines stated in our service descriptions are indicative. Actual timelines depend on the availability of client stakeholders, the complexity of the organisation's situation, and other factors we cannot fully anticipate at the outset. We communicate proactively if a timeline is likely to vary materially.

Our advisory work is conducted in English. Where a client requires deliverables in Bahasa Malaysia, this should be agreed in writing at the time of engagement.

8. Disclaimers

Our advisory work is offered as professional judgment informed by experience and research. It does not constitute legal, financial, or accounting advice, and should not be relied upon as a substitute for advice from appropriately qualified professionals in those fields.

The Malaysian technology labour market is subject to conditions that are neither fully observable nor entirely predictable. Our recommendations are made with care, but we cannot and do not make representations about specific hiring outcomes, retention rates, or workforce performance that may follow from implementing our advice.

Our website is provided on an "as available" basis. We make reasonable efforts to ensure its accuracy but cannot warrant that it is free of errors or interruptions at all times.

9. Limitation of Liability

To the extent permitted by Malaysian law, Rentas Advisory's aggregate liability for any claim arising from an engagement shall not exceed the total fees paid by the client for that engagement.

We shall not be liable for any indirect, consequential, or incidental loss, including loss of profits, loss of data, or business interruption, arising from the use of our website or from an advisory engagement, even if we have been advised of the possibility of such loss.

Nothing in these terms limits liability for death, personal injury, or fraud caused by our negligence.

10. Confidentiality

We treat all information shared with us by clients as confidential. We do not disclose client identities, organisational data, or the content of deliverables to third parties, except where required by law or where the client has given written consent.

We may, with the client's written agreement, reference an engagement in general terms for case study or professional development purposes, without disclosing the client's identity or any material that would allow identification. We will always seek explicit permission before doing so.

11. Termination

Either party may terminate an engagement by written notice. In the event of termination by the client, fees for work completed to the date of notice are payable. In the event of termination by Rentas Advisory due to a material breach by the client, the same applies.

If we terminate an engagement for reasons unrelated to client conduct — for example, due to a conflict of interest identified after commencement — we will refund fees proportionate to the undelivered portion of the engagement.

12. Governing Law & Disputes

These Terms and Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these terms or an advisory engagement shall be subject to the exclusive jurisdiction of the courts of Malaysia, with Kuala Lumpur as the primary venue.

We prefer to resolve disagreements through direct conversation before any formal process. If you have a concern about an engagement, we ask that you raise it with us in the first instance at [email protected].

Where direct resolution is not possible, the parties may agree to refer a dispute to mediation before commencing court proceedings, in accordance with the rules of the Asian International Arbitration Centre (AIAC).

13. General Provisions

14. Contact

Questions about these terms may be directed to: